A deep cleaning service in Singapore includes a top-to-bottom clean of every room — kitchen, bathrooms, windows, cabinets, ceilings and floors — using the crew's own equipment and chemicals. The part that varies between companies is the detail: window tracks, skirting, cabinet tops and the grease behind the stove. At OCD those edges are in the quote, not added on the day.
A deep clean is more than a surface wipe-down. It reaches the places a weekly tidy misses — grease behind the hob, scale around the tap base, dust in the window tracks, cobwebs on the ceiling. It's the clean you book before moving in, after a season of buildup, or when a regular routine has stopped keeping up.
The work itself is fairly standard across the industry. What separates a thorough deep clean from a quick one is scope — how far the crew goes into the edges — and whether the equipment and chemicals to do it properly are included. That's where most of the confusion (and most of the surprise charges) come from.
Here's the standard scope for a whole-home deep cleaning service, room by room. The same recipe runs across spring, move-in/out and post-renovation jobs, with the heavier jobs scoped differently.
| Area | What gets cleaned |
|---|---|
| Kitchen | Hood, hob and stove exterior · oven, microwave and white-goods exteriors · wall tiles · sink and countertop · cabinet exteriors and tops |
| Bathrooms | Wall tiles · toilet bowls and sinks · mirrors · shower screens · taps and fixtures · floor descaling |
| Bedrooms & living areas | Vacuuming and mopping · wiping all furniture and wardrobes (empty) · all doors · all switches · skirting boards |
| Windows | Interior glass · grilles · window tracks (the channel most quotes skip) |
| Ceilings & high points | Ceiling lights · fans · cobweb removal |
| Other | Storeroom (empty) · balcony floors (general) |
For move-in/out cleaning, degreasing of the stove, hood, hob, oven and microwave plus the fridge interior (one unit each) are included at no extra charge — because a unit handed over for a new tenant needs to be appliance-clean, not just floor-clean.
The common Singapore complaint goes like this: you book a "deep clean", the headline price looks fair, then on the day the crew points out that window tracks, skirting and the exhaust hood aren't in the quote — and those cost extra. Or the cleaner arrives without the right machine and asks you to provide the chemicals.
This isn't always bad faith. Part-time and marketplace cleaners are often optimised for throughput, not for your kitchen edges — and a base-rate quote that excludes equipment is how a low headline number gets advertised. The result is the same either way: the job you thought you booked isn't the job that shows up.
OCD's package price includes all cleaning equipment and chemicals. The crew brings their own vacuums, machines and solutions. There's no separate line for tools and no expectation that you supply anything.
On chemicals specifically: the crew matches the solution to the surface rather than using one product everywhere. Using the wrong solution on a finish — an acidic descaler on natural stone, for instance — can dull or stain it, so surface-matching is a method point, not a marketing one. If you have pets, young children, or anyone in the home with asthma or sensitivities, tell us when you book so the crew can plan ventilation and product choice around it.
A clear exclusions list is part of an honest quote. Surfacing what's not in scope up front removes the most common dispute — the customer who expected something the brief never covered. Standard exclusions on a deep clean:
Several of these are available as paid add-ons — painting, mattress and sofa cleaning, carpet cleaning, parquet varnishing and marble polishing are all OCD's own services, so they can be bundled into one booking rather than chased across different contractors.
The inclusions list isn't a marketing wishlist — it's what the crew does on every job. OCD runs an in-house, internally trained crew rather than booking part-timers per job. Because the same trained team does the work with their own equipment, the scope on the page is the scope on the day.
That consistency shows up in the reviews. OCD holds a 4.9 out of 5 rating across more than 3,300 Google reviews, and the detailed ones name the crew and the exact work — move-in condition cleans, vinyl protection, the spots that needed heavier chemicals to lift. That level of detail is hard to fake and harder to deliver with churned casual labour. OCD is also NEA-certified and BCA-licensed, which is what makes the equipment-and-chemicals promise enforceable rather than a slogan.
These overlap, and the names get used loosely, so here's the distinction:
Tell us the unit size and what needs doing, and we'll send back the full scope and a fixed price — in writing, with everything included. No door-step add-ons.
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